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Planning Your Next Event

Planning your special event
We pride ourselves in being able to meet all of your catering needs.  The following steps and tips will help you through the process of organizing your special function.


Arranging and Reserving your Event Space

The location of your special event needs to be confirmed before we deliver your catering order. To reserve your room for an event, or to request facility equipment please contact the appropriate party listed below.

• Sykes Student Union- Contact the Information Desk at 610-436-2984
• Phillips Hall- Contact the Information Desk at 610-436-1000
• WCU Alumni House- - Contact Diane Everett at 610-436-2813
• Conference Services- Contact Mary Beth Kurimay at 610-436-6931
• Oakbourne Mansion & Park- Contact Rick Brown at 610-692-1930
• Milestone Events- Contact Andrea Sankaran at 610-918-4704


Alcohol On Events
All necessary bar items, except alcohol, are provided with the Bar Service Fee (see your Catering Sales Office for prices). This includes ice, mixers, napkins and plastic cups. There is an additional charge for glassware. We recommend at least one bartender for every 40-50 guests for beer and wine service.

• Beverage Attendant Fee is $50.00 per hour.
• Butlered Alternate Beverage Service is $35.00/server per hour.
• Minimum drinking age is 21 years of age.
• All of our servers and beverage attendants are TIPS certified.


Catering Sales Office

At least FIVE (5) business days prior to your event, contact your Catering Sales Office at 610-436-3130 or visit our website, wcucatering.catertrax.com to place your order. You may also visit our website at www.NewStreetCatering.com.

A late fee may be administered to the order, if the order is placed within five (5) business days.

We also invite you to arrange an appointment and thoroughly discuss your event in detail with our Catering Sales team. The office hours are Monday- Friday, 8:30 a.m. – 4:30 p.m. We are closed on some holidays. Please call for an appointment at 610-436-3130.

After, we have finalized all the details of your special event; you will receive a confirmation via email to be reviewed. All final changes, including guest count guarantee, must be given within five (5) business days prior to your function. If you do not contact us with the final number within five (5) business days allotted, we will prepare for the estimated number of guests and charge accordingly.

*Please call the Catering Sales Office for summer hours, 610-436-3130.


Cancellations

All food cancellations will be dealt with depending on the nature, case by case. If WCU is closed due to inclement weather, all catering CAMPUS events may be cancelled at no penalty to the client.


China Service

Our catering department provides high-quality plastic products as our standard set-up, unless otherwise requested. We also offer china service for any event at an additional charge. Please call the Catering Sales Office for prices.


Linen and Specialty Linen

We will provide linens for the food and beverage tables at no charge. We can also provide linen napkins and tablecloths for your guest’s tables.

Additional Linen Costs Are:
85” x 85” House Linen (Purple, White and Gold) - $4.50 per linen
Ivory 120” Round Linen (To the Floor) - $11.00 per linen
High Top/ Cocktail Tables are (dressed in 120” Ivory Linen): $25.00 each
Quikcover Plastic Table Covers: $5.00 each

For specialty linens, please contact your Catering Sales Office for detailed options and pricing.


Floral and Non Floral Centerpieces and Buffet
We do not compose floral arrangements in house. We can work with you and local florists to create the perfect centerpieces for your event.

We do have a variety of non-floral décor that we may use on the buffets if you wish. You are also welcome to decorate the event space with your own floral arrangements and décor.


Attendants and Breaks
To ensure that your event is a success, for on campus event’s catering staff will be provided for all “staff attended served” meals and buffets for the first two hours of service, as part of the total cost of your event.

If additional time or servers are required, a fee with a two hour minimum will be applied.

For off premise events, you may request to have a staff member at an event for the duration of your event. Prices are available by contacting the Catering Sales Office.
All of our breaks are two hours. If you would like your break to be refreshed after two hours of service you will be

Particular stations or buffets require the presence of a Chef during the event. A $100.00 per chef for two hours is applied for these services.

Events scheduled on holidays are subject to increased holiday labor. These rates are determined by the Director of Catering on a case by case situation.


Delivery Fee
There are no delivery fees for those catered events held on campus. If you are planning an off campus function you may be subject to a delivery fee, this will be determined by your sales representative.


Late Fee & Second Pick Up Fee
We can accommodate last minute orders. However, we can only provide you a limited menu for selection. A $25.00 late fee will be added to those orders placed within 5 business days of your event date.

If your event concludes at a time that varies for the event pick up time, you will be charged an additional $35.00 for the “second” pick up.


Catering Equipment
As the host or hostess of the catered event, you are responsible for the equipment we provide. Any missing or damaged catering equipment or supplies will be charged to your account at the replacement cost.

Specialty equipment may be rented for large events. We can assist you in selecting your specialty equipment at no additional charge, other than the equipment rental fee itself.


Payment and Billing Information
We gladly accept SSI, SAP Account Numbers, Visa & MasterCard, check or cash payment. New Street Catering requires a form of payment prior to the event. A credit card must be kept on file for incidental charges. Checks must be made out to “ARAMARK.”

Tax exempt organizations are required to submit a copy of their exemption certificate prior to their event date.

A deposit of $500 (or 20% if the total cost is below $500.00) is required to secure your services. 100% of the event’s total cost is to be paid 2 weeks prior to the event date.


Refunds:

8 weeks or prior to event date is subject to a 100% refund of deposits
4-8 weeks prior to event date is subject to a 50% refund of deposits
4 weeks or less prior to event date, deposits are nonrefundable


Thank you for your interest in
New Street Catering. 
We are committed to your success.

 


 

 

 










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New Street Catering | 700 S. New Street | West Chester, PA 19383 | 610.436.3130
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